What is the insurer's responsibility after being notified of a loss?

After being notified of a loss, the insurer's primary responsibility is to furnish a claim form within a specified time frame, typically 15 days. This is a crucial step in the claims process because it formalizes the claims procedure and allows the insured party to document their loss and submit the necessary information for review. Timely issuance of the claim form ensures that the insurer can begin the evaluation of the claim promptly, which contributes to a quicker resolution for the policyholder.

This obligation to provide a claim form helps maintain transparency and efficiency in the claims process, establishing a clear communication channel between the insurer and the insured. It embodies the principle of good faith and fair dealing, which is vital in the insurance industry, as it reinforces the insurer's commitment to address the policyholder's needs following a loss event.